" Treating the client's home as our own leaves no room for cutting corners or cheating them out of their hard earned dollar"
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" Treating the client's home as our own leaves no room for cutting corners or cheating them out of their hard earned dollar"
That anyone who has ever been or will ever be our client thinks of us in the following terms:
1. MLP provided us with such caring, thoughtful and respectful customer service that we definitely will happily hire them again and without hesitation refer them to everyone we know.
2. MLP provided us with conscientious solutions that have really addressed our problems and brought our family peace of mind.
3. MLP provided us with exceptional quality craftsmanship, doing everything we agreed upon and really took great care of us.
There is a saying, " People with integrity walk safely. "
My Landscaping Project is spearheaded by 2nd generation entrepreneur — Jason Tello — and it is sayings like these that are the driving force motivating his every step.
The need to start his own company came out of a desire to provide truthful, transparent and conscientious service to homeowners. After spending many years working for high end companies, Jason came to realize he wanted to build a team of individuals who really care about other humans, who would adopt the philosophy of "treating other people's home as if it were our own."
We strongly desire to become known for our core values:
1. ACT ON INTEGRITY
2. TREAT YOUR HOME LIKE OUR OWN
3. PUT OTHERS FIRST
"WE HIRE FOR CHARACTER AND TRAIN FOR SKILLS"
We make every effort to promote and live by a mindset that:
Fosters and keeps a positive environment where everyone strives to become better and help each other do the same
Provides tools for our workers for personal growth, knowing that such development will benefit our staff in their performance at work and life in general
Provides on-going opportunities for professional development in order to improve skillsets and to become top notch craftsmen/women
First of all, we understand that the residential construction industry is infamous for contractors who provide a "warranty" that ends as soon as they drive off upon completing the project.
We are one of a fraction of companies who provide a 2 year warranty on all new construction projects.
Additionally, we do something very unique. On a yearly basis we will conduct warranty check-ins via a phone call, a text message or an email. And from June to November you can expect that we'll reach out to schedule a "Warranty Walk-through" where we walk the property with you to see how everything is performing.
Breakdown:
2 yr warranty on new construction. Simply put, we provide the man hours and you purchase the materials based on our recommendation - perhaps certain materials didn't perform as promised by the manufacturer, so we may have to use something better/different.
Up to a 1 yr warranty on certain repair work.
Plants are honoured according to the nursery's stated warranty (varies from nursery to nursery).
WARRANTY MAY VARY FROM PROJECT TO PROJECT. DETAILS TO BE PROVIDED UPON REQUEST.